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Would you recommend us*:

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Your satisfaction with us*:

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Please explain your satisfaction:

If you could recommend one change for our business, what would it be?:

Please provide any other comments or suggestions?:

Are you a new customer?:

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Were you greeted and served in a timely fashion?

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Were you treated with respect?

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Did our employees display professional behavior?

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Were you able to schedule a service appointment that was convenient for your schedule?

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Was the service to your vehicle completed when promised?

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Did we display the proper knowledge and ability to repair your vehicle?

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Did we fully explain, to your satisfaction,  the work needed to repair your vehicle before the job was started?

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Did we discuss any additional work that would be needed once the job was started?

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Was the final invoice within 10% of your estimated price?

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Will you use Budget Brakes again?

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